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Financing Available! Pre Qualify Here // Shop online, pick up in-store //  Next Level 1 Guitar Repair & Design Course Feb 10th! Info & Registration Here

FAQ & Store Policies

Payment Options 

We offer financing through Financeit so you can pay for your purchase in installments. Find out if you pre-qualify in seconds here. No obligation, no commitment, and no affect on your credit score. They also have a payment calculator to explore different purchase amounts, payment periods, and payment frequencies. 

Financeit is:

Private & Secure with bank-level encryption to protect your personal information.

Upfront & Open. No hidden fees. See exactly what you’re paying for when you complete your purchase.

Easy & Affordable. Amortization periods from 12 months up to 60 months for a low monthly payment. (14.99% interest rate*)


Interest Free Layaway

We also offer a flexible "customized to you" layaway option that allows you to reserve your item as you make payments at your chosen interval.

Get in touch to set up a plan that you're happy with. 

After Pay

You'll notice an After Pay icon next to items under $2000! With this, you are able to pay for your purchase over 6-weeks interest free.  You make your first payment when you complete your purchase and the rest are spread out over the 6 week period.


Shipping is calculated at check out for domestic shipping within Canada. If you need shipping outside of Canada please contact me directly.


Returns are limited to exchange or store credit only, with receipt. Must be unused and still have original packaging. Certain items may be ineligible for returns such as custom made products, custom assembled kits or anything that cannot be re-sold due to the nature of the item.

For online returns customers are responsible for return package shipping. If the item came damaged in the mail please contact us with photos within 24 hours of delivery. 


Personal information collected at time of check out may include Name, Address, Email, Phone number. Any personal information that is collected on our site is only used for order fulfillment, contacting you in case we cannot complete the order, or for general marketing for our company. We will never sell or give your personal information to a 3rd party.

Please note if you sign up for the Newsletter you can unsubscribe at any point. 

If you have any questions regarding the information collected or anything else feel free to contact me


Monday Closed
Tuesday 11:00am to 6:00pm
Wednesday 11:00am to 6:00pm
Thursday 11:00am to 6:00pm
Friday 12:00pm to 5:00pm
Saturday 10:00am to 5:00pm
Sunday 10:00am to 4:00pm